Terms & Conditions


Janet London is the website’s operator. Janet London is referred to as “I”, “my” and “me” throughout the website. You, as the user, are granted access to this website by Janet London, subject to your compliance with all applicable laws and the terms, conditions, policies, and notices contained herein.

You engage in my “Service” by browsing through my website and/or buying something from me, and you do so at your own risk. By doing so, you also agree to all of the terms and conditions listed below (the “Terms of Service”, “Terms”), as well as all additional terms and conditions and policies linked herein and/or accessible via hyperlink. All users of the site, including without limitation browsers, vendors, customers, merchants, and/or content producers, are subject to these Terms of Service.

Before using or accessing my website, please take the time to thoroughly read these terms of service. You agree to be bound by these Terms of Service by accessing or using any element of the website. You are not permitted to use any services or visit the website if you do not agree to all of the terms and conditions of this agreement. Acceptance is conditionally set forth in these Terms of Service, if these Terms of Service are an offer.

The Terms of Service also apply to any new features or tools that are introduced to the current store. On this page, you can always review the most recent version of the terms of service. By publishing updates and/or changes to my website, I reserve the right to amend, modify, or replace any element of these Terms of Service. It is your obligation to periodically check this page for updates. Following the publishing of any modifications, your continued use or access to the website implies acceptance of those changes.

My store is hosted by DreamHost, built on WordPress and powered by WooCommerce. They provide me with the online e-commerce platform that allows me to sell my products and services to you.


By accepting these Terms of Service, you warrant that you are at least the legal age of majority in the state or province in which you reside, or that you are the legal age of majority in the state or province in which you reside and that you have granted me permission to permit any of your minor dependents to use this site.

You may not use my products for any unlawful or unauthorised purposes, and you may not break any local laws (including, but not limited to, copyright laws) while using the Service.

You must not distribute any worms, viruses, or other disruptive code.

Your Services will be immediately terminated if any of the Terms are broken or violated.


I reserve the right to decline service to anyone at any time and for any reason.

You are aware that your content (except credit card data) may be transmitted over a variety of networks and subject to (a) transmission over those networks; and (b) changes to meet and adapt to the technical requirements of those networks or devices. Whenever credit card data is transferred over networks, it is always encrypted.

You agree that you will not, without my prior written consent, reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, access to the Service or any contact on the website through which the service is given.

The headings used in this agreement are simply there for your convenience and have no bearing on these Terms in any way.


Inaccurate, incomplete, or out-of-date information on this website is not my responsibility. The content on this website is provided for informational purposes only and should not be relied upon or used as the only basis for choices without consulting primary, more reliable, complete, or up-to-date sources of data. Your use of the information on this website is at your own risk.

There may be historical data on this website. Information that is historical is unavoidably out of date and is only offered for your reference. I reserve the right to change the information on this website at any time, but I’m under no duty to do so. You acknowledge that it is your duty to keep an eye on changes on my website.


My product prices are subject to change without prior notice.
I reserve the right to change or stop providing the Service (or any feature or material within) at any time and without prior notice.

If the Service is altered, its price is raised, it is suspended, or it is discontinued, I won’t be held responsible to you or any third parties.


Some goods or services might only be accessible online via the website. These goods or services could only be available in small numbers, and they can only be returned or exchanged in accordance with my return policy.

I have done all in my power to ensure that the colours and photos of my products that are displayed in the store are as accurate as possible. I can’t promise that the color you see on your computer screen will be true.

I reserve the right, but am under no obligation, to exclude any individual, geographic area, or jurisdiction from the sales of my goods or services. I may, on a case-by-case basis, exercise this right. I reserve the right to set a cap on the number of any goods or services I provide. All product descriptions and prices are subject to modification at any moment and without prior notification at my sole discretion. I reserve the right to stop selling any product whenever I want. Any offer made on this website for any good or service is void where prohibited.

In addition, I do not guarantee that any faults in the Service will be fixed or that the quality of any goods, services, information, or other materials you buy or get will match your expectations.


Any order you place with me may be rejected by me at my discretion. I reserve the right to impose a limit on the number of items that can be purchased per person, per household, or per order. These limitations may apply to orders made using the same credit card, the same billing address, the same shipping address, or orders made by or under the same customer account. If I have to amend or cancel a purchase, I’ll try to contact you by the email and/or billing address/phone number you gave me when you placed the transaction. In my sole discretion, I reserve the right to restrict or forbid orders that seem to be placed by dealers, resellers, or distributors.

You acknowledge that you are responsible for keeping your account information up to date, accurate, and complete. In order for me to complete your transactions and get in touch with you as necessary, you undertake to immediately update your account and other information, including your email address, credit card numbers, and expiration dates.
Please examine my Returns Policy for more information.


I might give you access to third-party tools that I don’t manage, control, or have any say in.

You understand and recognise that I make these tools accessible “as is” and “as available” without any guarantees, warranties, or other terms of any sort, as well as without my endorsement. I shall not be held responsible in any way for your use of optional third-party tools.

You must understand and agree to the conditions under which any optional tools given by the appropriate third-party provider(s) are provided before using any optional tools made available through the site at your own risk and discretion.

In the future, I might also launch additional tools and materials as well as provide new services and/or features on the website. These Terms of Service will also apply to such new features and/or services.


Materials from third parties may be included in some of the content, goods, and services made accessible through my service.

This website may contain connections to external websites that are not under my control. I will not be held liable or responsible for checking or analysing the content or accuracy of any third-party materials, websites, products, or services, nor will I be in charge of monitoring or controlling their use.

I disclaim all responsibility and liability for any injury or damages resulting from the use or purchase of any products, services, information, or other transactions on any third-party websites. Before you enter into any transaction, please carefully research the third party’s rules and practices to ensure that you are familiar with them. Any issues, claims, worries, or inquiries regarding items from third parties should be addressed to the third party.


If you send me unsolicited ideas, proposals, plans, or other materials (collectively, “comments”), whether online, by email, by postal mail, or otherwise, at my request (for example contest entries), you agree that I may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to me. I am not and never will be obligated to keep any comments private, compensate anyone for any remarks, or even reply to any comments.

The content that I judge in my sole discretion to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes any party’s intellectual property or these Terms of Service, may be monitored, edited, or removed, but I am under no obligation to do so.

You acknowledge that you will not post anything that infringes on anybody else’s copyright, trademark, privacy, or other proprietary or personal rights. You further agree that your comments won’t contain any defamatory, illegal, threatening, or otherwise objectionable content, as well as any malware that could in any way impair the functionality of the Service or any website connected to it. You aren’t allowed to impersonate someone else, use a fake email address, or otherwise mislead me or other people about the source of any remarks. You alone are accountable for the truthfulness of any remarks you make. I assume no duty or responsibility for any remarks made by you or any other party.


My Privacy Policy applies to any personal information you provide through the store.


On rare occasions, material on my website or in the Service may have clerical or other errors, inaccuracies, or omissions that may pertain to product descriptions, costs, special offers, promotions, transit times, and availability. I reserve the right to change or update information or cancel purchases if any information in the Service or on any affiliated website is inaccurate at any time (even after you have completed your order). I also reserve the right to remedy any mistakes, inaccuracies, or omissions.

Except as required by law, I make no commitment to update, modify, or clarify any information in the Service or on any associated website, including without limitation, price information. It should not be assumed that all of the information in the Service or on any connected website has been updated or amended because there is no explicit update or refresh date applied.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate my intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. I reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


I make no promises that your usage of my service won’t be uninterrupted, timely, secure, or error-free.

I do not guarantee the accuracy or dependability of any outcomes that may be attained via the use of the service.

You acknowledge that I reserve the right to discontinue the service at any time and without prior notice, or to remove it altogether from time to time.

You explicitly acknowledge that the service is used at your own risk, whether you can use it or not. Except where expressly stated by me, the service and all products and services delivered to you through the service are provided “as is” and “as available” for your use, free from any express or implied representation, warranty, or condition of any kind, including without limitation any implied warranty or condition of title, non-infringement, merchantability, or fitness for a particular purpose.

In no case shall Janet London, my team, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, my liability shall be limited to the maximum extent permitted by law.


By accepting these Terms of Service and the documents they incorporate by reference, you agree to indemnify, defend, and hold harmless Janet London and our parent, subsidiaries, affiliates, partners, and team members from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of any law or the rights of a third-party, or your violation of any other applicable rule of law.


The unenforceable portion of any provision of these Terms of Service shall be deemed to be severed from these Terms of Service, and the remaining provisions shall remain valid and enforceable to the fullest extent permitted by applicable law. If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such determination shall not affect the validity and enforceability of any other remaining provisions.


The termination of this agreement shall not affect the parties obligations and liabilities accrued before the termination date.

Unless and until terminated by either you or me, these Terms of Service are in effect. By telling me that you no longer want to use my Services or by stopping your usage of my website, you may terminate these Terms of Service at any time.

You will be responsible for all amounts due up until and including the date of termination if I decide to terminate this agreement at my sole discretion. Additionally, I reserve the right to refuse you access to my Services (or any portion thereof) if I believe that you have violated any term or provision of these Terms of Service.


Any right or condition of these Terms of Service that I fail to exercise or enforce shall not be deemed to have been waived by me.

All prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and me (including, but not limited to, any earlier versions of the Terms of Service) are superseded by these Terms of Service and any policies or operating rules I post on this website or with regard to the Service, which together govern your use of the Service.

Any discrepancies in how these Terms of Service should be read should not be used against the party who drafted them.


The laws of Quebec, Canada, shall govern these Terms of Service and any other agreements under which I supply you Services and will be followed in their interpretation.


On this page, you can always consult the most recent version of the Terms of Service.

By publishing updates and modifications to my website, I reserve the right, in my sole discretion, to amend, modify, or replace any portion of these Terms of Service. It is your responsibility to frequently check my website for updates. Any modifications to these Terms of Service that are posted after you first use my website or access the Service indicate your acceptance of those modifications.


Please email me at support@janetlondon.ca if you have any questions about the Terms of Service.